Manager, Operations Designer – Banking Operations & Domain Solutions, Engineering, AI & Data, Techno

Connect to your opportunity

• Working as part of a team of industry specialists delivering consulting services across major banking clients, quickly building expertise in the field.
• Primarily focusing on the delivery of client work that meets and exceeds expectations, achieving engagement and programme objectives.
• Owning clear deliverables, leading small work streams, and developing strong long‑term client relationships to be a trusted business advisor in Retail & Commercial Banking.
• Participating fully within Deloitte to assist the growth of the Banking Operations & Domain Solutions team, develop and guide junior colleagues, and support the firm’s inclusive culture.

Connect to your skills and professional experience

Essentials

• Delivery experience within a consulting firm or internal consulting experience at a retail or commercial bank, building society, or similar institution.
• Strong knowledge of the UK banking industry and market, including macro trends, regulatory, economic, and disruptive technologies such as Generative AI, Automation, and Intelligent Process Optimisation.
• Experience delivering small projects or leading work streams on transformations such as target operating model design, automation, migrations, re‑platforming, business integration and separation, process re‑engineering, or cost reduction.
• Excellent project and programme management capabilities, including production of detailed project plans, key quality programme deliverables, and delivering within tight time constraints.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Exceptional communication and people skills, able to liaise with stakeholders and team members of varying seniority.
• Strong interpersonal skills and capability to work on diverse teams.
• Enthusiasm and passion for delivering market‑leading solutions that make a difference.

Desirable

• An understanding of diverse client requirements and the need to work on projects across geographies and time zones.
• Experience working in Agile delivery environments.
• Demonstrable potential to manage functional teams.
• An understanding of risk mitigation and protecting the firm’s reputation.

Location: London with hybrid working opportunities.

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