Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The role does not involve line management responsibilities and may require contact with prisoners depending on the area of work. The position is non‑operational.
Responsibilities
- Organise, produce and maintain accurate records for the area of work
- Act as the contact point for all communications to the team
- Prioritise and distribute communications to the appropriate person or relevant department within the establishment
- Complete monitoring returns for the area of work
- Input requisitions into the finance database and process requisitions for the defined area of work
- Co‑ordinate awareness sessions for the area of work
- Prepare paperwork for checking by a manager and conduct initial checks as required
- Correspond with relevant stakeholders and agencies to ensure information is adequately shared
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
- Collate information relating to relevant Service Delivery Indicators (SDIs)
- Act as secretary to meetings as required, including organising agenda, taking and distributing minutes and action points
Working Arrangements
The MoJ offers hybrid working arrangements where business need allows. This flexible arrangement blends work from the base location, other MoJ sites, or from home, provided the role is based in the UK. Specific arrangements will be discussed and agreed with the successful candidate and subject to regular review.
Benefits
- Hybrid and flexible working options
- Annual leave on a pro‑rated basis, with an entitlement of 9 days (66 hours 36 minutes) for bank, public and privilege holidays added to the annual allowance
- Choice of two Civil Service pension schemes
- Training and development opportunities across a range of subjects such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention, and Anti‑Bullying Programme
- Support for childcare vouchers and the option to apply for a season ticket advance after two months of service
Eligibility & EEO Statement
All candidates are subject to security and identity checks prior to taking up the post. External candidates are subject to a 6‑month probation period, while internal candidates are subject to probation if they have not already served a probationary period within HMPPS.
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