Business Value Engineer – Senior Manager, Consumer, ERI & TMT, Operations Industry & Domain Solution

Company: HM Revenue & Customs (HMRC)
Apply for the Business Value Engineer – Senior Manager, Consumer, ERI & TMT, Operations Industry & Domain Solution
Location: Manchester
Job Description:

Your role will include:

Business Case Development & Investment Evaluation

  • Build robust, financially justified business cases with clear problem statements, KPIs, cost/benefit modelling and ROI assessments
  • Translate strategic goals into measurable business impacts with clear success metrics and value profiles
  • Assess interdependencies, quantify opportunity sizing, and determine value‑driving prioritisation across portfolio initiatives
  • Facilitate stakeholder alignment to validate assumptions and secure executive approval
  • Drive initiatives from business case to benefit realisation, ensuring that design decisions align with value goals

Benefits Identification, Structuring & Realisation Planning

  • Identify value opportunities across process optimisation, digitisation, operating‑model change, and technology enablement
  • Define benefits frameworks, including baselines, KPIs, value‑drivers, dependencies, and ownership accountability
  • Develop benefit realisation plans that connect programme outputs to measurable business outcomes
  • Partner with functional leads, delivery teams and client‑side Finance representatives to validate benefit assumptions

Benefits Tracking, Reporting & Value Governance

  • Design and manage benefits tracking systems that provide accurate, real‑time visibility of value delivery (financial and non‑financial)
  • Create executive dashboards, reporting packs and value scorecards that track progress against baselines, milestones and KPIs
  • Establish governance structures for value assurance, risk/issue management, and benefit‑owner accountability
  • Challenge assumptions, identifying value slippage, and recommending corrective action

Business Analysis & Architecture

  • Map current vs. future‑state processes, identify pain points, and quantify operational efficiency gains
  • Analyse and manipulate large data sets to identify, justify and prioritise efficiency opportunities, such as cost‑saving opportunities
  • Define capability gaps and model how changes in systems, people, processes and technology generate measurable value

Project Management

  • Manage successful teams, workstreams and engagements on time and to budget
  • Manage risks, issues and dependencies to ensure projects are delivered smoothly

Leadership & Stakeholder Management

  • Influence senior stakeholders, resolve competing priorities, and gain alignment on value targets
  • Develop and manage relationships across a broad range of stakeholder groups
  • Organise insights and develop compelling narratives to effectively communicate recommendations and business case rationale to clients

Connect to your skills and professional experience (qualifications)

  • Proven depth of knowledge of operational dynamics and industry trends in one or more of the following industries: Consumer Packaged Goods, Transport, Hospitality & Services, Retail, Energy & Chemicals, Power, Utilities & Renewables, Mining & Metals, Industrial Products & Construction, Telecommunications, Media
  • Experience of financial analysis, including scenario modelling, NPV/IRR, payback, sensitivity analysis, and quantification of tangible & intangible benefits
  • Experience working in a Finance or Reporting function, and/or holding management or financial accounting qualifications (e.g., CIMA, ACA, ACCA, CFA)
  • Experience of using AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors
  • Experience managing change including stakeholder engagement, communications, and adoption plans to ensure smooth transitions
  • Experience operating at a strategic and operational level, balancing long‑term vision with hands‑on execution
  • Experience working across a variety of tools such as Excel, Powerpoint, Jira, Data Visualisation (e.g. PowerBi / Tableau) and Process Modelling tools (e.g. Signavio)
  • Previous consulting experience, whether as an independent advisor or in‑house
  • Experience of a mid‑level operational role in at least one private sector organisation demonstrating knowledge of the overall operating model of that business
  • Experience managing a small team
  • Educated to degree level or equivalent qualification

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Posted: May 27th, 2026