Digital Business Analyst

Digital Business Analyst

Gosforth Park (Hybrid – 2-3 days onsite)

Permanent

£46,769 per annum

The Role

As a Digital Business Analyst, you’ll work at the heart of digital transformation—translating business needs into effective, user‑focused solutions. You’ll collaborate with stakeholders, support project delivery, and ensure services are designed with usability, value, and efficiency in mind. You’ll contribute to the full lifecycle of digital change, from discovery and requirements gathering through to testing, deployment, and continuous improvement.

Key Responsibilities

• Lead business analysis activities including requirements gathering, documentation, and prioritisation
• Work closely with stakeholders to understand needs and shape digital solutions
• Support the delivery of digital projects using Agile and Waterfall methodologies
• Develop business cases, process maps, and service designs
• Create user stories, testing scenarios, and supporting documentation
• Facilitate workshops and service design sessions with stakeholders
• Collaborate with technical teams to ensure solutions meet business needs
• Support supplier engagement and procurement activity where required
• Contribute to continuous improvement and innovation across digital services
• Help manage change, ensuring smooth implementation and minimal disruption

About You

We’re looking for someone who is analytical, collaborative, and comfortable working across both technical and business teams.

Essential experience

• Proven experience in a Business Analyst or similar role within digital/IT environments
• Strong experience gathering and translating business requirements
• Experience working with stakeholders to deliver successful outcomes
• Understanding of Agile methodologies and product backlogs
• Ability to manage risk and support change delivery
• Excellent communication, documentation, and stakeholder engagement skills

Desirable

• Project management experience or exposure (e.g. PRINCE2, CAPM)
• Business Analysis or relevant ICT qualification
• Knowledge of ITIL processes
• Experience with service design, process mapping, or continuous improvement approaches

What You’ll Bring

• Strong analytical thinking and problem‑solving skills
• Confidence to challenge constructively and influence decisions
• A collaborative, team‑focused mindset
• Curiosity and a passion for improving services through digital innovation
• Resilience and ability to manage multiple priorities

Additional Information

• Hybrid working: 2-3 days onsite in Gosforth Park
• Travel required to Stanley site as needed

The Red Snapper Recruitment Group is an equal opportunities employer.

#J-18808-Ljbffr…