Contract: Permanent
Shift pattern: Full time on site
Recruitment Partner: Laura Bradley – laura.bradley@boots.com
Overview
Are you ready to lead a passionate team in a flagship store that makes a real difference in the community? At Boots, we’re looking for a dedicated Flagship Store Manager to join our flagship store in Central London. Here, you’ll have the opportunity to inspire your colleagues and deliver exceptional care to our customers every day.
What you’ll be doing
As a Flagship Store Manager, you will oversee the daily operations of our flagship store, ensuring that we provide the highest level of service and care. You will report directly to the Regional Manager and lead a full optics team of dedicated professionals. Your role will be pivotal in shaping the customer experience and fostering a supportive environment for your team.
Key responsibilities
- Lead and motivate your team to achieve sales targets and deliver outstanding customer service.
- Implement strategies to enhance store performance and customer satisfaction.
- Manage inventory and ensure compliance with company policies and procedures.
- Foster a culture of inclusion and collaboration within the team.
- Drive continuous improvement and innovation in store operations.
Essential qualifications
- Proven experience in a management role, preferably in an optical environment.
- Strong leadership skills with the ability to inspire and develop a team.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- A proactive approach to problem‑solving and decision‑making.
Nice to have
- Experience in optics or clinical settings.
- Knowledge of the latest trends in optical retail.
- A background in training and developing team members.
Where your brilliance can take you
At Boots, we believe in nurturing talent and providing opportunities for career progression. As a Store Manager, you will have access to various development programmes that can help you advance your career within our organisation.
Rewards designed for you
- Boots Retirement Savings Plan (up to 12% company contribution)
- Generous employee discounts for you and a family member
- Enhanced maternity / paternity / adoption leave pay
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.
A bit about us
At Boots, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
Equal Opportunity Statement
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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