Service Advisor
Basic £30k, OTE £40k
Watford
Permanent/Full Time
Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 4pm)
Our client, a Motor Trade main dealer group in the Watford area, is on the lookout for an experienced Service Advisor to join their busy team. This key position has a major part to play in achieving dealership success by providing a professional service to all of our client’s aftersales customers.
To successfully apply for this role, you will need to have previous experience as a Service Advisor within a main dealership, along with a very stable CV.
Duties & Responsibilities of a Service Advisor
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill
- Proven experience working in a busy and demanding dealership, as a Service Advisor.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
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