Customer Complaints Specialist (Hybrid)

Company: Thames Water Utilities Limited
Apply for the Customer Complaints Specialist (Hybrid)
Location: Arborfield
Job Description:

Thames Water Utilities Limited is seeking a Complaints Advisor to support customers by investigating and resolving written complaints. You will act as the main point of contact for customers and work closely with various teams to ensure positive outcomes.

The position requires excellent communication skills, problem-solving abilities, and strong organisational skills. The role offers a hybrid working model and a salary ranging from £26,000 to £30,000 based on skills and experience.

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Posted: May 27th, 2026