Field Service Engineer — Forklift & Equipment Repair

Responsibilities

• Carry out service and repairs to equipment on customer sites in a safe, professional and cost-effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
• Work to a planned schedule of service and maintenance jobs at client premises; occasionally work off-site.
• Ensure site stock is monitored and counted, and sufficient for day‑to‑day maintenance of the fleet.
• Carry out inspections and monitor the safety of repaired and maintained trucks.
• Accurately complete job sheets, timesheets and purchase requisition and parts paperwork within required timescales.
• Takes responsibility for all equipment and tooling (including van, laptop, printer etc.) and ensures it is in a safe condition for the type of work being undertaken.
• Work to strict planned schedules and deadlines.

Qualifications

• Knowledge of at least one of the following areas, and willingness to undertake additional training to excel within Crown Lift Trucks Ltd.:
  • Mechanical engineering
  • Electrical engineering
  • Hydraulics
• Must hold a full UK Driving Licence.
• Proficient in fault finding and repair.
• Educational qualification: at least a grade C in English and Maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution‑driven.
• High standard of accuracy and attention to detail.
• Ability to multi‑task, prioritise workloads to meet tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• High motivation and resilience to work under pressure.
• Positive, personable, optimistic attitude with a can‑do approach.

Desirable Skills

• Recent and relevant experience of working in a forklift truck service environment (not essential).
• Engineering qualification.

Benefits

• Hours of Work: Monday – Friday. Shift pattern to be discussed at interview.
• Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).
• Holiday: 25 days holiday plus Bank Holidays.
• Salary: Competitive.
• Pension: Company pension plan.
• Support with tooling.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Tell Us Health benefit.

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