Administrative Coordinator – Records & Communications

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The role is non‑operational and may involve contact with prisoners depending on the area of work. The role has no line‑management responsibilities.

Responsibilities

• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team; prioritise and distribute communications to the appropriate person or relevant department in establishment
• Complete monitoring returns for area of work
• Input requisitions into the finance database and process requisitions for defined area of work
• Coordinate any awareness sessions for area of work
• Prepare paperwork for checking by manager, conducting initial checks as required
• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
• Collate information relating to relevant Service Delivery Indicators (SDIs)
• Act as secretary to meetings as required, including organising agenda, taking minutes and distributing action points
• Complete specific training in specialism upon appointment and demonstrate competency in the role

Work is performed on a 37‑hour week. Hybrid working arrangements may be available based on business need, subject to agreement with the successful candidate and regular review.

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