Qualitymark Protection is seeking a proactive Sales Executive to help drive growth and strengthen client relationships. This exciting opportunity to build a sales career in a bespoke environment, where your development takes an experience‑led approach, but remains our focus. In this role, you will proactively establish and build great relationships and have meaningful conversations.
The Company
Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 27 years. During this time, they’ve helped the home improvement industry raise installation standards, strengthened the vetting & accreditation procedures, and provided consumers with quality financial protection. Qualitymark has issued over 1,000,000 Policies. Based in contemporary offices on the edge of Chorley, Qualitymark Protection is offering a career with opportunities. Proud to be part of the Jarion Portfolio of companies, all opportunities through the portfolio, predominantly based within the Chorley area will be open to the successful candidate.
Qualitymark is a business building a future for our employees through diverse investments and continued ambitious growth.
Role Purpose
Contribute to a professional and effective sales function within the company. Deliver excellent customer service and income growth. Help to embed a right first time culture and a focus on data quality. Support and educate installers. Ensuring the company is following all process and procedures to deliver a compliant service against the TOBA and FCA Regulations.
Principal Accountabilities
- Grow revenue by building strong installer relationships and uncovering new business opportunities.
- Maximise portfolio performance by turning conversations into meaningful commercial outcomes.
- Identify and pursue income opportunities, keeping leadership informed of potential growth.
- Drive efficiency by improving processes, call guides, and ways of working.
- Ensure accurate, high‑quality data across CRM and key systems.
- Protect the business by assessing installer creditworthiness and maintaining controls.
- Deliver excellent customer experiences through proactive collaboration with colleagues and stakeholders.
- Champion a ‘Right First Time’ culture to improve data quality and team productivity.
- Embrace continuous improvement by acting on Quality Assurance feedback to enhance performance.
- Take ownership of challenges, ensuring issues are resolved or escalated promptly.
- Support wider business goals by contributing to team objectives and organisational priorities.
Qualities of the Ideal Candidate
- Persuasive Negotiator – Skilled at influencing others whilst maintaining integrity, balancing assertiveness and empathy to achieve win‑win outcomes.
- Proactive and Goal‑Driven – Motivated to take initiative, solve problems, and achieve results without needing constant direction.
- Customer‑Centric – Naturally prioritises customer needs and values building strong, meaningful relationships.
- Strong Communicator – Confident and professional, with the ability to articulate clearly and collaborate effectively.
- Detail‑oriented – Highly focused on accuracy and precision, with a commitment to maintaining high standards.
- Compliance‑Focused – Values integrity and has a strong sense of responsibility for following rules and regulations.
- Adaptable Team Player – Flexible and open‑minded, thrives in team environments and embraces feedback to improve and grow.
The Offer
- Sales Team Incentive Initiative
- Hybrid working after attaining competence
- 25 days holiday plus Bank Holidays and Birthday
- Pension Contributions
Values and Behaviours
- We must treat all people (including customers, colleagues, suppliers, and the wider stakeholder community) with respect all at times.
- We will not accept rude behaviour from customers, employees, suppliers, and stakeholders at any time.
- We will only employ and continue to employ, employees and engage with suppliers who display openly the personal characteristics of humility, honesty, enthusiasm, respect, positivity and a ‘can do’ attitude.
- We will seek opportunities (at least annually) to identify employee training needs (and wants) and wherever possible and practicable, provide time and resources to accommodate these needs (and wants).
- We shall be very careful in our recruitment and maintenance of ‘customers’ (customers here is defined as ‘any body corporate or otherwise paying regular fees to the company’) to ensure, wherever possible, that these customers share these ‘values’.
- We shall, at all times and in all decision‑making, try to ensure the best possible outcomes for our clients and consumers in every action we take.
*All successful candidates will be subject to fitness and propriety and DBS checks ahead of starting work.
#J-18808-Ljbffr…