Senior Credit Controller — Hybrid, Large B2B Ledger, Bonus

Experienced Credit Controller / Large B2B Ledger / Hybrid Working / Excellent Benefits / Sage 200 / Achievable Performance Related Bonus

Forge Talent are working with a large global service provider as they look to grow their UK Credit Control team in North Manchester.

This is an excellent opportunity for a confident Credit Controller who has 5 years + experience of managing a large B2B ledger.

An ideal role for somebody who has the knowledge and experience to work autonomously to proactively reduce debt before it reaches an aged status.

Responsibilities

• Proactively oversee a large portfolio of blue chip and regional customer accounts, ensuring invoices are paid in line with agreed terms and aged debt is kept to a minimum.
• Chase current and overdue debt via phone and email, maintaining regular communication and building strong customer relationships.
• Support the AR team with the accurate allocation of incoming payments as required.
• Work with the wider sales and operations teams to promptly investigate and resolve invoice queries and discrepancies, preventing any payment delay.
• Monitor aged and problematic debt and maintain accurate debtor report.
• Escalate overdue or high-risk accounts to the Credit Control Manager as required.
• Support with customer credit reviews, advising on suitable limits where necessary.
• Provide regular reporting on cash position to the Senior Finance Team.
• Negotiate appropriate payment plans as required.
• Monitor debtor performance and contribute to improvements in Days Sales Outstanding.
• Support ongoing continuous improvements projects.
• Support cash flow forecasting through accurate and timely reporting.
• Assist with audits and finance projects as required.

Qualifications

• 5 Years + experience in a B2B Credit Control position, ideally gained within a larger business environment.
• Full working knowledge and understanding of the end-to-end Accounts Receivable process.
• Confident written and verbal communication skills with the ability to build and maintain strong working relationships with customers.
• The ability to challenge nonpayment customers professionally and constructively as required.
• Excellent problem‑solving skills with the ability to effectively investigate and resolve queries, reaching a prompt outcome.
• Strong Excel skills (VLOOK and pivot tables essential) and Computerised systems skills (Exposure to using Sage 200 is highly advantageous).
• Excellent time management skills with the ability to prioritise tasks effectively inline with business needs.
• The experience and confidence to work autonomously to manage priorities effectively.
• A commercially minded and pragmatic approach to problem‑solving.
• A positive and motivated approach to the role and team, embracing new challenges as they arise.
• A high level of accuracy and attention to detail.

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