Technical Operations Manager
Kent Students’ Union – Canterbury
£39,450 pa
35 hours per week (full time position)
37 days’ annual leave (including bank holidays and 6 additional days over Christmas and New Year)
Hybrid working – minimum of 3 days in office
About the role
Kent Students’ Union is looking for a Technical Operations Manager to manage and deliver IT and technical services across our organisation.
This is a unique opportunity to work in a fast-paced, student-led environment, supporting a wide range of systems and services—from core IT infrastructure and digital platforms to live events, venues and commercial outlets.
Key responsibilities
- Manage and deliver the day-to-day operation of IT and Technical Services
- Oversee IT infrastructure, systems, networks and security
- Manage suppliers, contractors and technical services
- Oversee technical delivery for events, venues and AV systems
- Deliver technical projects and system improvements
- Line manage staff and coordinate team delivery
What we’re looking for
- Experience in IT or technical service delivery
- Experience managing people, suppliers or projects
- Strong understanding of IT systems, infrastructure and support
- Ability to work across a broad range of technologies (IT, AV, EPOS, events)
- Strong problem-solving and organisational skills
About us
Kent Students’ Union supports students at the University of Kent through a wide range of services, including student groups, support services, student voice, venues, retail, events and digital platforms. Technology plays a key role in delivering these services and enhancing the student experience.
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