Retail Customer Advisor (Rushden Lakes) – 30 hours
Retail Customer Advisor – 30‑hour shift, full‑time, working 5 days a week including weekend rotations. Position offers £13.72 per hour plus an on‑target bonus of 15% paid monthly based on store performance.
Three positions available across the store.
Working hours: 30 hours across 5 days per week, including weekend rotation.
Key Responsibilities
- Customer Engagement: Enhance the customer journey through meaningful interactions that leave customers feeling positive and valued.
- Service Excellence: Create exceptional experiences by tailoring and promoting innovative products and services.
- Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
- Solution Efficiency: Provide personalised solutions for customers with mobile or network‑related enquiries, ensuring prompt resolution.
- Customer Focused: Strong passion for delivering exceptional customer service and understanding customer needs.
- Team Collaboration: Work well within a team, contributing to a positive high‑performing environment.
- Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.
Full training will be provided; no prior product knowledge required – ambition and drive to learn are most important.
What we offer
Competitive package of pay and benefits, including bonuses, up to 31 days off plus 2 bank holidays, discounts, vouchers, pension plan, and more learning & development tools.
Need to know
We believe everyone should have the opportunity to interview for a role that matches their skills. We provide reasonable adjustments for the interview process. If you require assistance such as extended time or a sign language interpreter, please contact your recruiter or email jobs@three.co.uk for guidance.
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