Dynamics 365 CE Functional Specialist/ Product Owner

Dynamics 365 CE Functional Specialist / Product Owner

Representing a nationwide organisation seeking an experienced candidate to contribute to an innovative digital transformation programme. This role offers the opportunity to play a key part in designing and rolling out the client’s CRM roadmap, with hands‑on involvement in Dynamics 365 system improvement and optimisation alongside a strong team.

The client operates a hybrid working model, with the employee working from home and 1–2 days a week in central London based offices, depending on the project phase.

Role & Responsibilities

• Spearheading process improvement for the company’s Dynamics 365 system
• Analysing areas where the system can be improved and rolling out effective change projects
• Coordinating new releases/enhancements of Dynamics 365 CE across numerous sites
• Working closely with stakeholders and third‑party providers on project milestones
• Leading a small cross‑functional team on project prioritisation and successful delivery

Skills & Qualifications

• Proven track record in Dynamics 365 CE/CRM system implementation and improvement
• Firm understanding of Dynamics 365 core functionality
• End‑to‑end project lifecycle skills – analysing requirements through to testing, training and go‑live
• Skills in Power Platform (preferable, not essential)
• AGILE methodology competency
• Strong stakeholder and third‑party engagement skills

Benefits

• A competitive starting base salary up to £55,000
• Great company benefits package, including 25 days holiday, pension and a health/employee incentives scheme
• Training/professional development opportunities
• Opportunity to join an expansive technology‑centric business and drive processes

Contact: Nick Butter – Phone: 0191 338 7564 – Email: n.butter@nigelfrank.com

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