Deputy Head of the Proctors’ Office
Proctors’ Office, University Offices, Wellington Square, Oxford, OX1 2JD
Grade 8: £49,119 – £58,265 p.a.
The Deputy Head of the Proctors’ Office manages a team of caseworkers, overseeing investigations into student academic misconduct, handling student complaints, extension requests and academic appeals. The role leads the full case portfolio, taking the lead on the most complex cases while providing expert advice to colleagues, ensuring case management is professional, proportionate and within regulatory timeframes in line with University regulations, policies and codes of practice, and expectations of the Office for Students (OfS) and the Office of the Independent Adjudicator (OIA).
What We Offer
- An excellent contributory pension scheme
- 38 days annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Discounted bus travel and Season Ticket travel loans
- Membership to a variety of social and sports clubs
This role also offers the opportunity for some hybrid working.
About The Role
As Deputy Head, you will manage a team of Casework Managers who conduct investigations into student academic misconduct and handle student complaints, extension requests and academic appeals. You will oversee the full case portfolio, taking lead on the most complex cases, providing expert advice, and ensuring all cases are handled professionally, proportionately, and within specified regulatory timeframes, in line with University policies and OIA/OfS expectations.
About You
You will demonstrate strong casework management skills alongside excellent organisational, analytical and communication skills. You must be able to develop an in-depth knowledge of relevant rules and regulations, the University’s education policy framework and governance structure. You will use this knowledge to make well-informed, timely and reasonable decisions on student cases, working closely with senior decision-makers. Working effectively across the collegiate University, providing advice on relevant procedures, decisions and risk. Sound judgement, tact and discretion are essential, particularly when handling highly sensitive and confidential matters.
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