Amazon Client Lead | Agency

This role is all about shaping strategy, driving real results, and delivering a great client experience. You’ll be the go-to person for a group of key accounts, working closely with both internal teams and external stakeholders to keep everything moving in the right direction. You’ll also play a part in supporting and developing junior team members, helping build a strong, collaborative team culture.

It’s a great fit for someone commercially minded and proactive, with strong communication skills and a genuine interest in using data to inform decisions. You’ll need to be comfortable taking ownership of projects, turning insights into action, and working across different teams to get things done.

A bit about the role

• Build and grow strong relationships with key accounts, becoming a trusted go-to for your clients.
• Work closely with internal specialists to make sure campaigns run smoothly and deliver against goals.
• Dig into trading and campaign data, spot trends, and turn insights into clear, actionable ideas.
• Collaborate with teams across content, media, and account management to keep everything aligned.
• Stay in regular contact with clients through updates, reports, and strategic conversations.
• Get ahead of any challenges and solve issues around performance or account health.
• Lead regular reviews, sharing insights and future plans to help drive growth.

A bit about you

• Solid experience in client-facing roles, ideally within eCommerce, retail media, or digital marketing.
• Comfortable working with senior stakeholders and building strong relationships at all levels.
• Commercially minded, with the ability to turn data into meaningful actions.
• Experience with marketplace platforms.
• Some knowledge of digital advertising is helpful.
• Well organised, proactive, and able to juggle multiple priorities.
• Strong communicator who can break down complex ideas clearly.

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