Location Alton
Contract type Permanent
Hours Full Time
Hours per 45 hours per Week Including Weekends
At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.
We are looking for a Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.
The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required.
A highly motivated hands-on individual that has a passion for exceptional retail standards, driving sales & great customer service
Must have previous Garden Centre Management experience either at centre manager or deputy manager level
Be able to motivate a team of managers and supervisors to work efficiently & effectively in order to meet deadlines.
Plant knowledge preferable.
As a Garden Centre Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great in store experience.
What we Offer:
- Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
- Rate of pay negotiable depending on experience.
- Skills required:
- Excellent customer service skills.
- Communication and team management abilities.
- Experience working in a similar role.
- Experience of managing team.
- Horticulture experience is beneficial.
Duties will include:
- Excel knowledge essential in order to manage rotas and budgeting.
- Close attention to detail required to implement and manage all aspects of company policy and procedures such as EPOS, stock management, health & safety, security & cash handling.
- Keyholder duties.
- Management duties.
- Delivering all KPI’s, costs and budgeting.
- Colleague development and succession planning.
- Delivering colleague engagement and training.
- Ordering and stock taking.
- Excellent customer service.
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