Investment Operations Manager

Investment Operations Manager

Location: London

Position: Full time, permanent

About the Job

As the Investment Operations Manager, you will be responsible for the execution control and operational integrity of our Investment Portfolio. You will serve as the vital link between strategic vision and day-to-day execution, ensuring that all investment activity is properly recorded, monitored, and controlled.

Responsibilities

• Operational Oversight: Manage end-to-end investment operations, including operational relationship with third‑party managers, custodians, Lloyds and service providers to ensure trade settlement and data integrity. Includes mandate and breach monitoring, trade settlement, accounting, and reporting across multiple asset classes.
• System Custodianship: Own and maintain the integrity of the investment management systems (e.g. Aladdin, PowerBI), ensuring accuracy and completeness of all portfolio data for internal and external reporting, including Lloyd’s.
• Third‑Party Management: Supervise the routine operations of third‑party administrators, custodians, and fund managers, acting as the primary technical point of liaison. Select and oversee index and ESG data set suppliers.
• Asset Positioning & Trust Funds: Oversee the complex positioning of assets across various jurisdictional trust funds and ensure compliance with Lloyd’s requirements.
• Operational Risk & Controls: Investigate, remediate, and mitigate risk events including resolution of mandate breaches. Lead the programme of change to enhance investment operations.
• Change Management: Lead transition activities for new managers, mandates and account openings.

You’ll Enjoy This Job If You Also…

• Thrive in environments where attention to detail and accuracy are paramount, especially when managing complex investment operations and regulatory requirements.
• Enjoy collaborating with a diverse range of stakeholders, including third‑party managers, custodians, and fund administrators, and acting as a trusted technical liaison.
• Find satisfaction in problem‑solving and leading process improvements, whether addressing operational risks, mandate breaches, or driving change initiatives across investment operations.
• Are motivated by continuous learning, particularly in mastering new systems, automation tools, and navigating the evolving landscape of insurance and Lloyd’s trust fund regulations.
• Appreciate working within a dynamic team where your analytical skills, data management expertise, and professional qualifications are highly valued.

What You’ll Need

Experience

• A background in investment operations or middle‑office roles, preferably within a Lloyd’s Syndicate or large insurance investment environment.

Skills

• Extensive understanding of Lloyd’s processes, trust fund rules and regulatory reporting requirements.
• Deep knowledge of daily traded operational cycles, comingled investments, and illiquid asset valuation.
• Strong analytical ability with experience in data management and key custody, accounting and risk systems (e.g. Aladdin) including process automation.

Professional qualifications

• Investment or operational qualification (e.g. ACA, CFA, FIA)

What Can You Expect From Us?

Competitive base salary and performance‑related discretionary bonus. Hybrid working model with flexibility – typically 3 days a week in the office. Benefits include access to company resources, training opportunities, and participation in company‑wide initiatives.

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