Head of Customer Journeys & Business Analysis

Addition is seeking a Senior Leader in Greater London to oversee a key function within the consumer telecommunications sector. In this hybrid role, you will lead a high-performing team of Business Analysts and Service Designers, driving operational excellence and commercial impact. Responsibilities include shaping service design practices, managing senior stakeholders, and delivering on customer experiences. Ideal candidates will possess strong leadership skills and a deep understanding of both business analysis and service design.#J-18808-Ljbffr…