Strategic Operations Transformation Consultant

Job Overview

Join the Operations & Industry Domain Solutions (OIDS) team, working across Consumer, Energy, Resourcing & Industrials (ERI), and Technology, Media & Telecommunications (TMT) sectors. You will assist clients in transforming their operating models, driving efficiency, and leveraging technology to deliver business value.

Responsibilities

• Analyse information, solve problems, and develop informed recommendations to support client business strategies.
• Assess business processes, identify inefficiencies, and contribute ideas for operational improvement.
• Support the design and delivery of operating models and collaborate with teams to identify opportunities for improvement.
• Build understanding of business functions and sector trends across Consumer, ERI, and/or TMT.
• Conduct research and analyze qualitative and quantitative datasets to shape insights, implications, and recommendations.
• Work effectively within project teams, contributing to successful delivery of engagements and positive client experiences.
• Communicate clearly and confidently with colleagues and clients, tailoring messages to the audience.
• Structure information logically and deliver well-presented deliverables, applying technology (including AI/Automation) to optimize processes.

Qualifications

• Foundational understanding of business functions and awareness of sector trends (preferably with industry experience).
• Ability to analyze information, solve problems, and provide informed recommendations.
• Experience assessing business processes, identifying inefficiencies, and proposing improvements.
• Capability to support the design and delivery of operating models and identify operational improvement opportunities.
• Skill in researching and analyzing qualitative and quantitative datasets for insights and recommendations.
• Familiarity with how technology (including AI/Automation) can address business challenges and optimize operational processes.
• Strong organizational skills, able to structure insights logically and contribute to clear, well-presented deliverables.
• Excellent communication skills, capable of conveying messages clearly and confidently.
• Ability to work effectively within project teams and contribute to successful engagement delivery.
• Degree level education or equivalent qualification.

Additional Experience (Not Essential)

• Experience in a junior-level operational role within a private sector organisation (employee or consultant/contractor).
• Experience using AI/Automation to accelerate key operational processes and/or optimize ways of working.

Location & Working Arrangements

Based in London, Edinburgh or Manchester with a hybrid working model. You will have the opportunity to work in your local office, through virtual collaboration spaces, client sites, and remotely, depending on project requirements.

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