Leeds Internal Sales Exec — Fast-Paced, Growth & Perks

Internal Sales Executive

Location: Leeds (LS9)

Salary: £26,000 per annum

Job Type: Full-time, Permanent (37.5 hours per week)

About the Role

Our client is currently recruiting for a proactive and commercially minded Internal Sales Executive to join their growing team in Leeds. This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with customers, and is confident in both inbound and outbound sales activity.

Key Responsibilities

• Handle incoming customer enquiries via phone, email, and live webchat in a professional and timely manner.
• Proactively follow up on customer quotations through outbound calls, converting opportunities into confirmed sales.
• Conduct after-sales follow-ups to ensure customer satisfaction and identify further sales opportunities.
• Manage a high volume of customer queries, taking full ownership from initial contact through to resolution.
• Provide regular updates to customers regarding orders, deliveries, and any potential issues.
• Liaise with internal departments, suppliers, and third-party couriers to ensure smooth order fulfilment.
• Maintain accurate and detailed records of all customer interactions within internal systems.
• Support the wider sales function by identifying upselling and cross-selling opportunities.

Skills & Experience Required

• Previous experience in an internal sales, sales support, or customer service role with a strong commercial focus.
• Confident in making outbound sales calls and following up on leads/quotations.
• Excellent communication skills, both written and verbal.
• Target-driven with a positive and proactive attitude.
• Strong organisational skills and ability to manage multiple tasks effectively.
• Comfortable working in a fast-paced, high-volume environment.
• Good IT skills, including Microsoft Office and CRM systems.

Working Hours

37.5 hours per week, Monday to Friday (office hours). Saturday working required on a rota basis.

Salary & Benefits

• Basic salary of £26,000 per annum.
• Company pension scheme.
• Staff discount on products.
• Free on-site parking.
• Life insurance.
• Referral programme.
• Birthday off after one year of service.
• Annual salary review after one year of service.

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