Technical Quality Lead – QC Lab & Process Improvement

Technical Quality Lead

Location: Wallasey, Merseyside

What You’ll Be Doing

• Lead the Manufacturing QC Lab team to deliver timely routine testing, product release documentation, technical investigations, action plan implementation and process optimisation.
• Manage the site lab, lab staff, and technical service contracts to ensure smooth, in‑budget operation and support on‑time‑in‑full delivery of final products.
• Carry out laboratory testing and drive continuous‑improvement initiatives.
• Act as the on‑site subject‑matter expert in manufacturing process chemistry.
• Provide customer‑facing technical support and partner with commercial colleagues where needed to ensure business continuity.
• Develop a strong quality culture within Operations by partnering closely with the Production Operations Manager.
• Oversee all site technical contracts and ensure delivery against KPIs.
• Identify opportunities within processes and customer‑specific procedures, and help develop innovative, practical solutions.

About You

You’re a technically excellent, detail‑oriented scientist with strong analytical capability and a passion for quality. You enjoy being hands‑on in the lab while also influencing processes, people, and systems. You bring a positive and solutions‑focused mindset, and you’re motivated by improving standards and developing others.

What You’re Great At (Essential)

• Bachelor’s degree in Chemistry, with working knowledge of quality management.
• Strong organic chemistry knowledge and analytical capability, with a logical and structured approach to decision making.
• Working HPLC knowledge.
• High attention to detail and a natural curiosity for problem solving.
• Strong leadership qualities — responsible, reliable, flexible, and with a strong work ethic.
• Confident communication style, able to question, challenge, and influence change.
• Highly motivated and analytical, with the ability to work under challenging time constraints.
• Passion for continuous improvement and enhancing existing processes.

Bonus

• Knowledge of fermentation processes.
• Experience improving or implementing quality systems within a manufacturing setting.
• Familiarity with lab management systems or quality documentation tools.
• Experience supporting or managing customer technical enquiries.

How You Work

• You work safely, proactively, and collaboratively.
• You support others, communicate clearly, and help build a quality‑driven environment.
• You balance independence with teamwork and bring a strong problem‑solving approach.

Diversity, Inclusion & Fair Opportunities

Holiferm is an equal opportunity employer, committed to an inclusive, respectful and equitable workplace. If you need any adjustments — whether during the application process or at interview — just let us know. We want you to feel comfortable, supported and able to show us your best self.

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