Account Support Representative

The Account Representative (AR) serves as the primary contact between Ansys and customers in an assigned territory or set of named accounts or product/service lines. The Account Representative is responsible for maintaining existing customer accounts while also working to create new business.

A successful Account Representative maximizes sales profitability, growth, and account penetration.

Key Duties and Responsibilities

• Performs sales activities; establishes, develops and maintains business relationships with current and/or prospective customers to maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives.
• Sells products/services through telephone as well as face-to-face contact.
• Uncovers customers’ pain points, negative consequences, and desired positive business outcomes to identify the best solution. Clearly presents the value of the company’s products/services through metrics and proof points while tying to the customer’s needs and differentiating from the competition.
• Creates and maintains account plans for existing customers highlighting profile, share and value opportunities.
• Research sources for developing prospective customers or expanding to new groups of existing customers and for information to determine their potential.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Coordinates sales effort with marketing, account team, sales management, accounting, legal and technical services groups.
• Provides accurate forecasts for new sales and renewal revenues.
• Participates in trade shows and conventions; schedules training and seminars to enhance new business opportunities.

Minimum Education/Certification Requirements and Experience

• Bachelor’s degree in technical, engineering, business or related field with 1+ years professional experience OR 3+ years related experience.
• Fluent in English.
• Travel: up to 50%.

Preferred Qualifications and Skills

• Basic understanding of engineering analysis and technology.
• Knowledge of the specific territory, product line, or customer(s) a plus.
• Basic understanding of sales fundamentals or aptitude to learn.
• Ability to manage multiple opportunities and priorities while tracking progress.
• Aptitude for problem-solving; ability to determine appropriate solutions for customers.
• Strong communication and organizational skills.
• Strong presentation and persuasion skills.
• Ability to coordinate internal and external ecosystems.
• Ability to network using direct (face-to-face) or indirect (email, phone, social media) technology.

#J-18808-Ljbffr…