Operations Assurance Lead: KPI & Compliance Champion

A leading financial services company in Cardiff is looking for an Operations Assurance Specialist to ensure successful delivery of assurance processes. Responsibilities include leading assurance reviews, analyzing performance metrics, and providing support for performance improvement. Candidates should have experience in contact centre operations and an understanding of performance metrics within a mortgage servicing context. Competitive benefits and a commitment to diversity are offered.#J-18808-Ljbffr…