Job Title: Waste Management Assistant
Location: Dingwall/Inverness (Regional travel across the Highlands)
Salary: £17.91 per hour
Job Type: Full time, temporary until November 2026
The Opportunity
Our client, a well established organisation within the waste management sector, is looking for a Waste Management Assistant to join their operational team. This is an excellent opportunity for someone who enjoys working directly with people, has strong communication skills and is looking for a varied role combining office based administration with field based operational support.
This is a hands on and fast paced position offering a mix of site visits, customer engagement, monitoring activity and administrative support. It would suit someone who is motivated, organised and confident working both independently and as part of a wider team.
Key Responsibilities
- Engage directly with customers, providing guidance and support around correct recycling and waste disposal practices
- Monitor collection routes and identify contamination or non-compliance within recycling bins
- Carry out inspections of public and commercial waste collection points
- Support follow up activity, including reporting findings and issuing written communications where required
- Respond to customer enquiries via telephone and email
- Maintain accurate records and update Excel-based tracking systems
- Assist with engagement activity to encourage correct waste disposal practices
- Work across multiple sites throughout the Highlands to support operational service delivery
Requirements
Essential
- Previous experience in a customer-facing role such as customer service, field support, compliance, or operational engagement
- Excellent communication skills and confidence dealing with people face-to-face
- Strong administration skills, including proficiency in Microsoft Excel and Word
- Ability to organise workloads effectively and meet deadlines
- Strong problem‑solving skills and a proactive approach
- Comfortable working both outdoors and in an office environment
- Full clean driving licence and willingness to travel extensively across the Highland region
- Ability to work independently as well as collaboratively within a team
Desirable
- Previous experience within waste management, recycling, environmental services or a similar operational setting
- Experience dealing with challenging situations or conflict resolution
- An interest in sustainability or waste reduction practices
What’s On Offer
- Salary: £17.91 per hour
- Benefits: Vehicle provided for business travel, full PPE supplied, overnight accommodation where required, holiday entitlement and pension scheme
- Working pattern: 35 hours per week, with approximately 50% office-based and 50% field-based work (flexibility required depending on operational demands)
- Career development: Excellent opportunity to gain valuable operational experience within a growing sector
About You
- A confident and approachable communicator
- Motivated and capable of working on your own initiative
- Comfortable working in a practical, hands‑on environment
- Highly organised with strong attention to detail
- Adaptable and professional when dealing with a range of people and situations
- A team player with a proactive and positive attitude
How To Apply
For any questions ahead of applying, contact Lauren at Global Highland.
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