Job Overview
Are you a people-focused sales professional ready to make a real impact? Join us at McCarthy Stone on a 12 month Fixed Term Contract and help build vibrant retirement communities, guiding customers through one of life’s biggest decisions. We are seeking someone with a proven track record in customer-focused, target-driven sales, ideally with estate agency or housebuilding experience, who combines a strong commercial mindset with exceptional relationship-building, communication, and negotiation skills. This role is more than sales. You will deliver outstanding customer experiences, connecting with clients, understanding their needs, and guiding them through a major life decision with care and confidence. Success comes from balancing customer needs with business goals, proactively managing your pipeline, and driving measurable results – all while being part of a high-performing, agile team shaping the future of retirement living.
Responsibilities
- Achieve Sales Success: Hit your sales targets by negotiating competitive deals, while maximising margin and protecting our average sales price.
- Tailored Customer Experience: Provide personalised service, guiding customers through their journey and ensuring they feel valued and understood.
- Exceptional Presentation: Maintain high standards at every touchpoint, showcasing the best of McCarthy Stone’s offerings.
- Community Engagement: Build relationships with potential customers and existing homeowners, bringing the McCarthy Stone lifestyle to life.
- Collaborative Efforts: Work closely with various departments to ensure smooth operations, from property checks to sales lead analysis.
- Compliance & Knowledge: Stay updated with sales processes and compliance requirements, ensuring your skills are always sharp and relevant.
Qualifications
- Experience in a customer‑centric sales environment with a proven track record in a target‑driven setting.
- Strong commercial acumen, organisational skills, and proficiency in tools such as Salesforce and Microsoft Office.
- Excellent communication, negotiation, and objection handling skills.
- A team player who thrives on collaboration and community engagement.
Financial Benefits
- Competitive Salary and lucrative uncapped Sales Commission Scheme.
- Company Car and mileage paid for.
- Company Pension Scheme.
- Life Assurance.
- Professional Subscriptions paid for.
Lifestyle & Health & Wellbeing Benefits
- 12 months Fixed Term Contract.
- Tuesday to Saturday work pattern (Sunday and Mondays off).
- 24 days holiday plus Bank Holidays (in lieu).
- 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation).
- Health benefits such as Remote GP, 24/7 access to EAP Services and eyecare voucher.
- Colleagues Benefit Booklet with a range of store offers, discounts and promotions.
- On-site parking.
- Family Friendly Policies.
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