Reporting and Accountability
Reporting to: Healthier Lifestyles Service Manager
Team and Responsibilities
Responsible for: Dementia Service Team (currently 2 x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator )
Contract Details
Contract: Fixed Term for 2 years/35 hours per week (Mon to Fri with occasional evening and weekend cover as needed)
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location
81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office
Role Overview
This is a unique opportunity to help shape and develop our dementia support service, working with an experienced and committed team. We are looking for someone who brings good experience of supporting people living with dementia and their carers, good service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community.
Candidate Profile
Are you an experienced service co‑ordinator or confident group facilitator with a good knowledge of dementia, great people management skills, strong organisational skills, and the ability to develop and lead and coordinate engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you.
Role Summary
The Dementia Service Co‑ordinator is a newly created role within our Healthier Lifestyles Team responsible for coordinating and developing Age UK Croydon s Dementia Service. A varied role with development, line management, and group facilitation/delivery responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers and the wider community.
The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafes for people living with mild to moderate dementia and their carers, alongside co‑located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.
Key Responsibilities
- Coordinate, facilitate and expand the service with lead responsibilities for our newest cafe and our carers groups, including prioritising cafe expansion supported by current funding.
- Take lead responsibility for the delivery, monitoring and evaluation of our dementia‑related services across the borough.
- Line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers support groups, promoting interaction, stimulation and wellbeing.
- Build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations.
- Strengthen, develop and promote the service with a focus on quality assured delivery, data collection and monitoring, and exploring opportunities for service development and partnership working.
Additional Information
Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review s recommendations into practice, ensuring quality assured delivery, data collection and monitoring and exploring opportunities for service development and partnership working.
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