Business Administration Co-ordinator LD FOLS
Band 4
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce, from an active health and wellbeing programme to regular recognition events, providing varied benefits that help with work‑life balance.
We are a flexible working friendly organisation and strive to accommodate flexible working arrangements.
Job overview
The Business Administration Co-ordinator for the LD FOLS will provide high level administration support to the Learning Disability Forensic Outreach and Liaison Service team based in Dartford. The role requires excellent time management, organisational skills and the ability to adapt to quick changes.
Main duties of the job
- Provide routine administration duties and oversee key performance indicators.
- Support the team with data management to maintain compliance.
- Liaise with internal and external colleagues and serve as first point of contact for patients.
- Collaborate closely with the LD FOLS Manager, Consultant Psychiatrist and the wider team.
Working for our organisation
The Kent and Medway Mental Health NHS Trust cares for mental health and wellbeing across Kent and Medway, supporting adults with a wide range of mental health needs. Rated ‘Good’ by the CQC, we care for over 2,000 people in hospitals and 54,000 in the community each year.
Salary is £28,392 – £31,157 per annum plus a High Cost Area allowance in that region.
Person specification
Training Qualifications and Registration
- NVQ Level 3 in Business Administration (or equivalent experience)
- GCSE in Maths and English or equivalent
- Leadership or supervisory experience
Knowledge and Skills
- Strong organisational and prioritisation skills
- Understanding of data quality and governance requirements
- Ability to manage workload pressures
- Work independently within defined parameters
- Excellent keyboard skills for accuracy and speed
- Courteous interaction with colleagues and clients
- Maintain confidentiality
- Understanding of NHS systems and operational structures
Experience
- Experience working within an office or healthcare administrative environment
- Experience supervising or coordinating staff
- Intermediate experience using IT systems for data document management and reporting
- Understanding of how to adapt communication for the needs of the person
- Experience in service improvement or change initiatives
- Completed Easy Read training or equivalent
Applicants must be able to travel between work bases in a timely manner.
Production of false or forged documents is a criminal offence and will be reported to the police.
Disclosure and Barring Service checks are required for certain roles; a completed Disclosure form will be submitted to the DBS.
All staff are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) and the Disclosure and Barring Service to check for convictions.
We are signatories to NHS England’s Sexual Safety in Health Care Organisational Charter and adopt a zero‑tolerance approach to inappropriate sexual behaviour.
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