CX Architect: Genesys & Cloud Solutions Lead

Rentokil Initial plc is seeking a Communications Architect in Crawley to design and implement customer experience solutions on the Genesys Cloud platform. This role requires proven experience with unified communications and technical architecture, focusing on enhancing the customer journey through various channels. The successful candidate will provide guidance to development teams while ensuring adherence to best practices. Competitive salary, hybrid working, and opportunities for professional development are offered.#J-18808-Ljbffr…