Client Manager, Estate Agency Contract Type: Full-time
Great Opportunity to be part of this growing, modern Estate Agency operating in Edinburgh. Our Clients’ focus is on delivering a high-quality, relationship-led service to property sellers and buyers. They pride themselves on market knowledge, transparency, and exceptional client care throughout the property sales process. Salary up to £25,000 per annum depending on experience. Opportunity to grow and develop within a progressive estate agency. Supportive team environment with ongoing training. Exposure to the Edinburgh property market and valuable industry experience. Performance-focused culture with clear expectations and progression opportunities.
As Client Manager, you will be a key point of contact for both buyers and sellers, ensuring a smooth and professional experience from initial enquiry through to completion. This is a client-facing role requiring strong communication skills, organisation, and a proactive approach to sales and relationship management.
Arrange and manage property viewings, ensuring properties are presented professionally and appointments run smoothly. Actively work with buyers to understand their requirements and match them with suitable properties. Handle buyer enquiries via phone, email, and in person, responding promptly and professionally. Maintain accurate client and property records within the CRM system. Liaise with solicitors, mortgage advisors, and other stakeholders to progress sales efficiently. Previous experience in estate agency, property sales, or a customer-facing sales role (preferred but not essential). Competent with IT systems and CRM software….