Position Overview
Rapport is recruiting Corporate Receptionists and Guest Service Ambassadors who are passionate about delivering excellent service to our clients and their visitors. These roles are permanent, full‑time positions available in the West End, Canary Wharf, St James’ and the City of London. Some positions are static, permanently based at one site, while others are network roles that cover multiple sites.
Employment Details
Contract type: Permanent, Full‑time. Hours: 40 per week (Monday‑Friday). Holiday allowance: 20 days plus bank holidays.
Benefits
- Exclusive travel and grocery discounts, plus life assurance and cash rewards.
- Contributory pension scheme.
- Wellness programmes, Employee Assistance Programme and digital GP services.
- Learning and development opportunities.
- Award recognition (WOW Awards).
- A paid day off each year to support a cause of your choice.
Responsibilities
- First point of contact for all clients and customers arriving at the building.
- Meet, greet and assist with queries and with meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
Ideal Candidate
- Values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Self‑starter with experience in a customer‑facing role.
- Excellent communication skills at all levels.
- Proficient in business administration, able to work independently or in a team.
- Great eye for detail, organisational and time‑management skills.
EEO and Inclusion Statement
Rapport Guest Services is a multi‑award‑winning company committed to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are a Disability Confident Employer and offer meaningful roles for individuals with additional needs.
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