Product Manager (Senior/Lead)

You’ll work within a small product function reporting to the Co‑Founder & CPO, and be superbly supported by a simply brilliant team of designers and developers. Day‑to‑day you’ll be responsible for:

Leading Discovery & User Research

• Design and run structured customer research to ensure the right products are built in the right order.
• Synthesize insights from user interviews, usage metrics, and the commercial team to shape product direction and priorities.

Delivering Features

• Manage the build process from concept through post‑release testing.
• Collaborate closely with developers and designers to bring features to life.
• Ensure rapid release cycles while maximising customer value and maintaining product quality.

Reducing Time‑to‑Value

• Help new users experience our value as quickly as possible with minimal training.
• Partner with Customer Success to drive full platform adoption.

Monitoring & Increasing Impact

• Measure the value generated across different customer types.
• Identify opportunities to increase customer impact and business value.

Shaping Company Strategy

• Contribute directly to company strategy as part of a deeply product‑led business.
• Play a key role in shaping future product and business plans.

Requirements

Highly Structured & Outcome‑Focused

• Bring clarity and structure to complex challenges.
• Synthesise information effectively and maintain well‑documented processes.
• Prioritise measurable outcomes and results over process alone.

Intellectually Sharp & Low Ego

• Quickly understand new concepts and communicate complex ideas simply.
• Develop an understanding of topics such as building physics, fluid dynamics, and dynamic tariff modelling.
• Confidently challenge ideas when necessary while remaining open to feedback and learning.

Exceptional Communicator

• Ask thoughtful questions, listen actively, and communicate clearly in writing and conversation.
• Elevate discussions and bring out the best in colleagues and stakeholders.

Customer‑Obsessed

• Care deeply about solving customer problems.
• Create simple and intuitive solutions, even for less tech‑savvy users.
• Focus on making technical tasks feel seamless and accessible.

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