Bromford Flagship LiveWest – Director of Asset Management – Delivery
Location: West & Midlands region, with regular regional travel and occasional travel across Bromford Flagship LiveWest
Reports to: Chief Risk Officer
Bromford Flagship LiveWest is seeking a Director of Asset Management – Delivery to lead regional asset investment and improvement across the West & Midlands (previously Bromford).
This is a senior regional leadership role with accountability for turning Group asset strategy into consistent, high-quality, customer-centred delivery. The role will ensure homes and places across the region are safe, compliant, well maintained and able to support customers to thrive.
The West & Midlands region covers a significant portfolio (c.45k homes), currently aligned to the former Bromford geography, with responsibility for large-scale planned investment, cyclical works, building safety remediation, complex works, decarbonisation, adaptations and customer-led improvement activity.
Working within Bromford Flagship LiveWest’s developing place and regional model, you will lead multidisciplinary teams, partners and suppliers to deliver against agreed standards, budgets and timescales. You will use data, operational insight and strong governance to manage performance, identify risks and improve outcomes for customers.
While this is a regionally based delivery role, you will also contribute at Group level, working collaboratively with colleagues across asset management, customer, repairs, neighbourhoods, compliance, central functions and Centres of Excellence.
Key responsibilities
You will:
- Own and deliver the Operational Asset Management Plan and associated one-to-five-year regional investment plans for the West & Midlands.
- Lead delivery of planned investment, major works, cyclical programmes, building safety remediation and improvement programmes.
- Ensure homes meet legal and regulatory requirements and the Bromford Flagship LiveWest Home Standard.
- Lead the region’s decarbonisation programme, working with funding and delivery partners to create warmer, more efficient homes.
- Manage in-house delivery teams carrying out planned improvements, ensuring customer service, productivity and safety are prioritised.
- Lead complex works surveying, ensuring root cause analysis is used to resolve issues properly and specify works appropriately.
- Ensure delivery aligns with Awaab’s Law, disrepair protocols, HHSRS requirements and wider regulatory obligations.
- Own regional asset management budgets, maintaining cost control, financial discipline and value for money, while championing the customer requirements for budget setting.
- Support procurement activity and manage contractors safely and effectively in line with Group frameworks and the Procurement Act 2023.
- Ensure appropriate contractor surveillance is in place to maintain safety, quality and customer satisfaction.
- Manage the home adaptations process and maximise Disabled Facilities Grant income.
- Manage customer alterations processes.
- Ensure robust Section 20 consultation processes are followed.
- Provide accurate regional evidence to support regulatory engagement and assurance.
- Use asset and stock data to manage performance, risk and continuous improvement.
- Work closely with regional customer, repairs and neighbourhood leaders to provide a seamless customer experience.
About you
We are looking for an experienced operational asset management leader with a strong record of delivering large-scale investment, compliance or improvement programmes.
You will bring strong knowledge of housing compliance, building safety, planned investment and customer-focused delivery. You will be comfortable leading sizeable teams and managing significant budgets, complex contracts and multiple delivery priorities.
This role will suit someone who can combine operational grip with collaborative leadership. You will need to work effectively across place, regional and Group structures, helping teams move from more functional ways of working towards a place-based model.
You will be confident using data and insight to understand performance, manage risk and improve delivery. You will also be able to translate complex delivery, financial and risk information into clear reporting for Executive colleagues, regional leadership teams, delivery partners and local stakeholders.
The successful candidate will be visible, accountable and practical in their approach. You will lead with a clear focus on safety, quality, customer outcomes and value for money.
Experience and skills
You will bring:
- Senior leadership experience in asset management, planned investment, compliance, repairs, property services or a related operational environment.
- Experience delivering large-scale asset management or investment programmes.
- Strong understanding of housing compliance, building safety and planned investment delivery.
- Experience managing significant budgets and complex delivery teams.
- Strong commercial and contract management capability.
- The ability to lead teams, partners and suppliers through change.
- Strong communication, collaboration and stakeholder management skills.
- Experience using performance data, customer insight and operational reporting to drive improvement.
- Excellent report writing and presentation skills.
A full UK driving licence is required. The role will involve regular travel across the West & Midlands and occasional travel outside the region in line with Director-level responsibilities and Group priorities.
Why join Bromford Flagship LiveWest?
Bromford Flagship LiveWest is developing a regional operating model that brings decision-making closer to customers and places, supported by consistent Group standards and strong central expertise.
This role offers the opportunity to lead asset delivery at scale across a major region, helping to shape how investment, safety, quality and customer outcomes are delivered in practice. You will be part of a senior leadership team supporting services to more than 120,000 homes across Bromford Flagship LiveWest.
For more information please reach out to Luke Joy at Neemar Search (lukejoy@neemarsearch.com).
Our Commitment to Inclusion
Bromford Flagship LiveWest is committed to building a diverse, inclusive and values-led organisation. We welcome applications from individuals of all backgrounds, experiences and perspectives. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates. As a Disability Confident employer, we’re happy to make reasonable adjustments throughout the process, please let us know if there’s anything we can do to support you.
By submitting your application, you consent to Neemar Search sharing your details with relevant third parties as part of the recruitment process.
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