A day in the life
- Shape the strategy, and own and prioritise the roadmap for core customer data services across the whole of Zopa
- Work closely with engineers to improve system resilience and evolve legacy services
- Partner with product teams across Zopa to understand their data needs and challenges
- Identify opportunities to solve multiple problems with scalable, reusable solutions
- Balance technical improvements with clear business value and outcomes
- Collaborate with teams like data, privacy, and product marketing on cross‑functional initiatives
- Support key business priorities such as cross‑sell by improving data quality and accessibility
- Act as the connective tissue between teams, joining the dots across different product needs
About you
- You have product management experience and are comfortable owning and delivering roadmaps
- You’ve worked on backend services or platforms and understand how systems operate under the hood
- You’re a strong systems thinker, able to understand how different components interact and scale
- You’re technically minded, but always grounded in business impact
- You’re proactive and curious, with a drive to learn and build deep domain expertise
- You’re comfortable working across both legacy and modern systems
- You’re skilled at stakeholder management and can prioritise effectively across competing needs
- You enjoy enabling others and are motivated by impact beyond just user‑facing features
Added bonus
- Experience working with customer data, privacy, or regulatory considerations such as GDPR
- Exposure to cross‑sell or growth‑focused initiatives
- Experience working in scaling organisations
At Zopa we value flexible ways of working. We value face‑to‑face collaboration and a good work‑life balance. This hybrid role requires you to come to our London office 2‑3 days a week. You’ll also have the option of working from abroad for up to 120 days a year! Subject to having the right to work in the country of choice.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
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