Account Director

Company: Carrot Recruitment
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Job Description:

Working with clients in the healthcare communications space to find the best talent out there.

Are you an experienced healthcare advertising professional ready to step into a bigger role?

We’re supporting a highly respected creative agency that works with major pharmaceutical brands to deliver stand-out campaigns across the health and wellbeing space to find an Account Director to join their team. This is a fantastic opportunity for a Senior Account Manager ready to take that next step, or an Account Director looking for a more empowering, strategically led role.

You’ll join an ambitious, collaborative team known for combining insight-driven thinking with impactful creative work across digital, integrated and multichannel campaigns.

Everything you need to know about the role

In this senior client-facing position, you’ll play a pivotal role in shaping work that truly influences healthcare audiences. Your focus will be on leading accounts, elevating strategic thinking, and ensuring seamless delivery across a varied range of projects.

Key responsibilities include:

  • Leading and developing key client relationships built on trust, understanding and proactive partnership
  • Guiding the strategic direction of projects and helping clients navigate complex healthcare challenges
  • Working closely with creative, digital and scientific teams to bring high-quality campaigns to life
  • Driving account performance through strong financial oversight, forecasting and effective prioritisation
  • Identifying opportunities to strengthen and grow client business
  • Providing leadership and mentorship to junior team members to support their development
  • Staying informed on industry shifts, digital behaviours and the evolving UK healthcare communications landscape
  • Contributing to pitch activity and supporting wider agency growth initiatives

Experience and qualities that make you a strong fit

This role suits someone who combines strategic thinking with commercial awareness and a passion for delivering high-impact creative healthcare work.

You should bring:

  • Experience working in a healthcare advertising or creative agency, ideally at Senior Account Manager level or above
  • Strong understanding of pharmaceutical marketing and the broader healthcare ecosystem
  • Confident leadership of client relationships and multi-disciplinary internal teams
  • Experience delivering projects across multiple channels, including digital
  • Clear, persuasive communication skills and the ability to influence decision-making
  • Strong commercial acumen with proven budget and project management capability
  • A collaborative, solutions-focused approach and a genuine enthusiasm for creative problem-solving

What’s on offer?

Alongside a competitive salary and bonus structure, the agency offers a supportive and inspiring environment with a real commitment to progression and wellbeing.

Benefits include:

  • Hybrid working model (with regular in-office collaboration days)
  • 25 days’ holiday + additional wellbeing or personal days
  • Private healthcare and enhanced family-friendly policies
  • Annual wellbeing allowance or benefits programme
  • Structured learning and development tailored to your goals
  • Opportunities to work across global markets
  • Regular social events and a genuinely friendly, down-to-earth culture
  • Modern central London offices

If you’re an experienced account handler looking for the next step, or an Account Director ready for a fresh challenge in a creatively ambitious agency, we’d love to hear from you.

Please send your CV to lucy@carrotrecruitment.com.

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Posted: May 27th, 2026