As an International Relocation Consultant, you’ll be the primary point of contact for assignees, guiding them through every stage of their international relocation journey. You’ll coordinate services, manage relationships, and ensure a seamless experience that reflects Cartus’s high standards of care and professionalism.
This is a fully remote role within the UK, with occasional travel to our Swindon Hub. You’ll receive comprehensive virtual onboarding and training.
Key Accountabilities
- Serve as the main liaison for assignees, managing the end-to-end relocation process with empathy and efficiency
- Coordinate services in line with client policies, ensuring timely and accurate delivery
- Build and maintain strong relationships with clients, partners, and internal teams
- Provide expert guidance on relocation services, demonstrating a deep understanding of Cartus’s offerings
- Adapt to evolving needs, using creative problem‑solving to deliver tailored solutions
- Maintain accurate records and manage a high‑volume workload in a fast‑paced environment
How You Succeed
- Obsess about Growth: focus every day on making a big impact and accelerating growth
- Relentlessly Focus on Talent: be the reason we attract and keep phenomenal people
- Always Find a Better Way: explore and embrace what is possible
- Achieve Exceptional Results: take decisive action and deliver on your commitments
Who You Are
- A strong communicator with a proactive, solutions‑focused mindset
- Highly organized and able to manage multiple priorities in a fast‑paced environment
- Comfortable working independently and collaboratively in a remote setting
- Detail‑oriented and process‑driven, with a commitment to delivering high‑quality service
Experience You Need
- 2–3 years’ experience in customer service, project coordination, or a similar client‑facing role
- Familiarity with managing high volumes of work and maintaining accuracy under pressure
- Experience using digital tools to support workflow and communication
- Background in global mobility or relocation services preferred
- Personal or professional experience with international travel or living abroad preferred
- Knowledge of client service platforms or CRM systems preferred
About Cartus
Cartus, founded in 1955, is a leading provider of global relocation solutions. We offer a comprehensive range of services, including logistical support, international assignment compensation, intercultural and language training, and consulting solutions. Our mission is to help relocating employees and their families find their way to new homes, new communities, and new experiences. We are headquartered in Danbury, Connecticut, with additional offices worldwide. Cartus is committed to innovation, adapting to market dynamics, and maintaining a strong, stable foundation to execute our bold vision of being a tech‑enabled service company. We prioritize diversity, equity, inclusion, and belonging, which strengthens our teams and fuels our success.
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