Sales Consultant – Kenzo – Bicester

Position

As a Sales Consultant for Kenzo, you will be an Ambassador of the brand, effectively providing a great customer journey by building and maintaining loyal clients to maximise profitability and productivity.

Key Responsibilities

• Welcome all our clients to the Store ensuring the client feels comfortable in the environment.
• Greet our clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice.
• Introduce additional complementary products targeted to your client and share product knowledge.
• Process the sale in a confident and professional manner whilst maintaining the relationship with the client.
• Gather and collate the client’s CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client.
• Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Kenzo image.
• Exceed all behavioural requirements in the Store adhering to the dress code and appearance guidelines as indicated by the Store Manager.
• Actively drive your product knowledge by keeping up to date with fashion trends, participating in in‑store training, updating yourself on all product lines and searching out relevant information on products.
• Support the control and management of stock.

Profile

• Experience in sales.
• Passion for fashion and sales.
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience.
• Excellent personal presentation – a Kenzo Brand Ambassador.

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