Night Manager
London hostels: YHA London Central, YHA London Earls Court, YHA London Lee Valley, YHA London St Pauls and YHA London Thameside.
Fixed term, flexible contract – June 2026 to June 2027.
Minimum 15 hours per week.
£13.63 per hour plus £1.20 per hour Local Living Allowance.
Are you looking for a fun and varied job in hospitality management?
Why work for YHA?
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.
What will you be doing as a Night Manager?
- Directing and supporting team members
- Resolving difficult situations and emergencies in a professional and efficient manner
- Ensuring the security of the hostel
- Ensuring regular hostel inspections are carried out
- Carrying out cleaning duties
- Preparing for breakfast service
What Skills and Experience do you need to be a Night Manager?
- Experience in hospitality or customer service, including the management and delivery of a quality service
- Experience of managing a team – experience of leading others, providing guidance to members of your team (desirable)
- APLH level 2 qualifications and NVQ Level 3 within Customer Services, Hospitality, Tourism (desirable)
- Ability to manage varying pressures, including peaks in workload demands – can prioritise, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
- Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email jobs@yha.org.uk.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect – our online candidate portal.
If you require reasonable adjustments during the recruitment process, please get in touch by emailing jobs@yha.org.uk.
All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Night Manager
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