Director of Participant Strategy and Engagement

Hartmann Young are partnered with a leading CRO in early-phase clinical trials to appoint a senior leader to own and optimise participant recruitment and engagement across a global portfolio.

Key responsibilities:

• Lead end-to-end participant lifecycle: identification, attraction, enrolment, retention
• Deliver recruitment targets on time and within budget across multiple studies
• Own and track KPIs, forecasting, and participant flow metrics (incl. screening failures)
• Drive continuous improvement across recruitment strategy, processes, and systems
• Lead and develop cross-functional teams in a high-performance environment
• Oversee recruitment platforms, CRM, and data-driven decision making
• Ensure compliance with GCP, GDPR, and regulatory standards
• Manage senior stakeholder relationships (incl. NHS, NIHR, KOLs)
• Own recruitment budgets and contribute to commercial delivery

Requirements:

• Significant experience in clinical trial recruitment (CRO preferred)
• Strong leadership and team management experience
• Proven ability to deliver against recruitment targets and KPIs
• Experience working with NHS sites and external partners
• Solid understanding of clinical research regulations (GCP)
• Background in Life Sciences or related field

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