Morson Nexus is seeking an experienced and highly motivated Quality Assurance Manager – Rail to strengthen quality governance, assurance, and compliance across our growing rail training delivery operation.
This is a key role within the business, focused on ensuring that all Rail contracted activity, self-delivered provision, associate trainer delivery, and supply chain training is delivered to the highest possible standards of quality, professionalism, safety, and compliance.
If you have a strong background in rail training assurance, audit, compliance, or operational quality management — and you’re passionate about driving continuous improvement — we want to hear from you.
About the Role:
The successful candidate will provide dedicated quality oversight across rail training delivery activities, helping to identify and manage risks before they escalate into incidents, investigations, complaints, or non-conformances.
Working closely with operational teams, trainers, suppliers, and senior stakeholders, you will play a central role in strengthening assurance visibility, improving behavioural compliance, and embedding a proactive quality culture throughout the delivery network.
This is a varied and hands-on role that combines:
✅ Onsite quality assurance visits
✅ Live trainer observations
✅ Supplier audits and assurance reviews
✅ Desk-based documentation checks
✅ Investigation support and corrective action management
✅ Governance reporting and trend analysis
✅ Continuous improvement activity
Key Responsibilities:
You will be responsible for:
• Conducting planned and risk-based assurance activity across rail training delivery
• Carrying out targeted observations of higher-risk courses, trainers, and suppliers
• Monitoring compliance with RTAS, NSAR, Network Rail, and internal quality standards
• Reviewing course documentation, evidence, learner records, and delivery packs
• Supporting supplier assurance audits and monitoring corrective actions
• Identifying behavioural, compliance, or delivery risks at an early stage
• Supporting investigations into quality concerns, complaints, and non-conformances
• Producing clear audit findings, assurance reports, and quality trend analysis
• Supporting audit readiness and external assurance activity
• Working collaboratively with operational and technical stakeholders to drive improvement
Who We’re Looking For:
We’re looking for someone who combines strong technical assurance capability with excellent stakeholder engagement and communication skills.
You should have experience or strong working knowledge of:
✔ Rail training delivery environments
✔ RTAS and NSAR assurance expectations
✔ Quality assurance, audit, or compliance management
✔ Trainer performance observation and monitoring
✔ Supplier assurance and governance
✔ Corrective action and root cause analysis
✔ Behavioural safety and professional standards
✔ Working within operational, safety-critical environments
Desirable qualifications and experience include:
➕ Internal Auditor qualification
➕ IQA / IV qualification or experience
➕ Teaching, Training or Assessing qualification
➕ ISO 9001 quality management knowledge
➕ Experience supporting Network Rail or awarding body audits
➕ Experience within an RTAS-assured provider environment
Why Join Morson Nexus?
This role offers the opportunity to make a genuine impact across a nationally significant rail training operation.
You’ll be joining a business committed to:
• High-quality training delivery
• Operational excellence
• Safety and professionalism
• Continuous improvement
• Strong governance and assurance standards
You’ll work closely with senior leaders and operational teams while helping shape the future quality strategy of the rail training function.
Multi-site role with regular travel to training delivery locations across the country.
…