Overview
The Senior Learning Administrator will provide comprehensive administrative support to staff within the Learning and Organisational Development functions, ensuring smooth operation of learning and development activities and contributing to overall service improvement.
Responsibilities
• Provide daily administrative support to the learning team, handling complex and routine enquiries• Assist in the delivery of high‑quality learning and development opportunities to support staff in providing outstanding patient care and maintaining safe working practices• Promote teamwork, customer service and communication, while supporting the rollout of new systems and functionality• Organise and maintain accurate records, manage scheduling, and contribute to ongoing process improvements
Qualifications
- Educated to GCSE Level including Maths & English
- NVQ Level III in Business Administration/Customer Service or equivalent portfolio of experience
- RSA Level 2, ECDL or equivalent
Knowledge & Experience
- Knowledge of administrative procedures
- General administration and office skills experience
- Data entry and retrieval using databases
- Experience and knowledge of ESR/OLM
- NHS experience
- Experience of collating, analysing and presenting information
- Verbal and written communication skills
- Ability to work flexibly to meet demands of the role
- Time management skills and ability to prioritise work and use initiative
- Knowledge of general office equipment
- Willingness to learn/adapt working practices to support ongoing improvements within the service
- Ability to work well as part of a team
Other Requirements
- Promote equality and value diversity
- Ability to travel independently across Cumbria
Benefits
27‑day holiday scheme rising to 33 days after 10 years, NHS discounts, salary sacrifice schemes (including lease cars and Cycle to Work), and access to Vivup, a free, confidential counselling service.
Equality and Diversity
This role is part of the Disability Confident Scheme and the Armed Forces Covenant. The Trust is committed to promoting equality, diversity and an inclusive working environment for all staff.
Employment Conditions
Closing date: 05 June 2026.
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