Empathy-Driven Case Manager – Customer Support

Tp-8f723eaf is looking for dedicated Contact Centre Agents in Gateshead. This role requires individuals who can manage a caseload with professionalism and empathy, ensuring the well-being of vulnerable customers through effective case management.

Successful candidates will conduct interviews and collaborate across teams while maintaining confidentiality. Full-time shifts are required, and training is provided.

Benefits include 28 days of holiday and access to employee wellness programs.

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