We’re working with a well‑regarded, UK Law firm that is seeking a Senior Work Allocation Manager to lead and evolve its central resourcing function, playing a key role in driving utilisation, fairness and strategic allocation across core practice groups.
Hybrid – 3 days in offie per week with travel to other offices within this.
This is a highly visible, relationship‑heavy role combining people leadership with strategic oversight of work allocation. Leading a team of two Work Allocation Managers, you will also remain hands‑on, stepping into day‑to‑day allocation where needed. The position will play a central role in embedding work allocation into a new practice group and building trusted partnerships across the firm.
Key duties will include:
- Leading and developing a small team, providing guidance and stepping into delivery when additional support is needed.
- Building strong, trust‑based relationships with Partners and practice groups, acting as a key point of contact for resourcing matters.
- Remaining hands‑on with work allocation where required, ensuring continuity and quality during peak or complex periods.
- Supporting the rollout and embedding of structured work allocation within a new practice area, helping shape how it operates.
- Using data and commercial awareness to guide allocation decisions, ensuring a balanced and effective approach to workload distribution.
- Maintaining oversight of capacity and workflow trends, proactively responding to changing demands across teams.
- Leading ongoing dialogue with stakeholders to understand evolving needs and refine the resourcing approach.
- Getting involved in a range of projects, including the introduction of new technology with a work allocation element, helping to shape implementation and adoption.
The suitable Senior Work Allocation Manager will bring proven experience in Resource Management or Workforce Management within a legal or professional services environment, alongside strong leadership capability. You will be highly relationship‑focused, confident influencing senior stakeholders and comfortable balancing strategic oversight with hands‑on delivery.
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