Job Title: Managed Print Field Engineer
Location: Central London
Salary: £33,500
Contract: Full Time, Permanent
Our client is a well-established Managed Communications Service Provider. Based in the City of London, their modern office space is easily accessible from major transport links. They pride themselves on a collaborative, sociable working culture within a contemporary open-plan environment.
The Role
An opportunity has arisen for an experienced Field Engineer to join their Managed Print Services walking team. This position would suit someone with at least two years’ hands-on service experience within an MPS environment.Key ResponsibilitiesServicing and supporting Canon, Ricoh and Kyocera devicesDiagnosing and resolving equipment faults on client sites in accordance with SLA requirementsCarrying out both reactive repairs and planned preventative maintenanceEnsuring all work is completed within agreed response times and to a high professional standardInstalling and configuring devices, including network setup and end-user trainingBuilding strong, professional relationships with clients through excellent customer serviceLiaising closely with the Call Control team to ensure seamless service delivery
About You
Minimum two years’ experience in a field-based MPS technical support roleConfident in maintaining and repairing photocopier and print equipmentManufacturer-certified training would be advantageousComfortable working independently while also contributing effectively within a teamWhat’s on OfferCompetitive salaryCompany pension scheme25 days’ annual leave, increasing to 27 with serviceEye care vouchersHealthcare cash plan eligibility after one yearRegular social eventsCycle to Work scheme
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