Senior Product Designer (Clio Operate)

Requirements

• 6+ years of experience in product design. SaaS or enterprise experience is preferred

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• Experience designing complex workflow or operational products used by professional teams

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• A track record of successfully shipping products that solve customer problems and move company metrics

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• Proficiency in user research methodologies and the ability to translate findings into actionable design insights

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• Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed

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• Excellent communication, collaboration, and presentation skills

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• Strong understanding of interaction design principles, usability, visual design, and accessibility

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• Ability to thrive in a fast-paced, agile product development environment

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• Experience working on complex projects or systems

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• Experience with design systems

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• A keen interest in improving your craft using AI

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• (Desirable) Experience designing for enterprise or regulated industries (legal, healthcare, finance)

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• (Desirable) Familiarity with legal matter management, case management, or practice management platforms

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• (Desirable) Experience designing AI-assisted workflow, automation, or task management features

What the job involves

• We’re seeking a Senior Product Designer to join our Clio Operate team in the UK. Clio Operate is our enterprise-grade practice and matter management platform, built to help law firms plan, manage, and deliver complex legal work with precision and confidence

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• As the cornerstone of Clio’s Enterprise division, Operate is growing fast, and we’re looking for a designer who is ready to help shape the next chapter of how enterprise legal teams get work done

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• As part of Clio’s Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast

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• Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering

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• Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

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• Design end-to-end experiences for enterprise legal workflows including matter management, task tracking, resource planning, and operational reporting

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• Partner with Product and Engineering to understand the complexity of enterprise legal operations and find the right solutions for them

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• Balance speed, quality, and consistency of design across a fast-growing product

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• Advocate for enterprise law firm users by deeply understanding how they manage and deliver legal work at scale

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• Concept, prototype, design, and present solutions that solve both business and user problems and deliver measurable outcomes

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• Conduct user research interviews, usability testing, and analysis to deepen your understanding of how enterprise legal teams operate

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• Articulate the rationale behind your design decisions, and ask difficult questions and challenge assumptions when needed

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• Leverage metrics to drive product design and measure product success

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• Provide thoughtful feedback in team critiques and support the growth of fellow designers

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• Demonstrate a keen interest in improving your craft using AI

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• Break down complex operational concepts into smaller, more manageable design problems

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• Additional duties as required

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