Client Services Manager – West Midlands – £Highly Competitive Salary

Company: Harrison Scott Associates
Apply for the Client Services Manager – West Midlands – £Highly Competitive Salary
Location: West Midlands
Job Description:

Our client is a master of innovation with ambitious plans for the future. Their forward thinking digital print services cater for every type of customer possible. Substantial growth has resulted in the need for a confident, dynamic and self‑motivated Client Services Manager to not only nurture relationships with key customers, but also manage a team of account managers.

This role will take ownership and manage the internal Client Services team, providing strategic support across a mix of printed communications. You will need to demonstrate your ability to multitask, define priorities and demonstrate strong analytical and leadership skills whilst working in a high pressure, service‑led, and fast‑paced environment. This is a ‘hands‑on’ role so if you enjoy getting stuck into a project as well as the strategic side of things then this is the opportunity you have been waiting for.

Key Skills & Experience required

  • Experience managing a small team
  • An excellent all round understanding of print, project and campaign management.
  • You must have gravitas with the ability to quickly strengthen and develop relationships with clients, colleagues, internal departments and suppliers.
  • A proven background in developing relationships, be a strong leader and a people person with the ability to delegate well, communicate clearly, lead by example and develop your team.
  • Excellent organisation and communication skills.
  • Process led and methodical.
  • Strong attention to detail.
  • Someone who can build trust, value others, communicate effectively, drive execution, and focus on delivery to customers.

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Posted: May 3rd, 2026