An excellent opportunity to join an Irish home grown software and technology business known for delivering innovative solutions to customers across a global client base. The organisation has built a strong reputation for investing in people, promoting internal progression, and creating a collaborative environment where employees can develop long-term careers in technology.
This role would suit someone early in their IT career who is looking to build hands-on experience across modern Microsoft environments, end-user support, cloud technologies, and internal infrastructure. Working as part of the Internal Systems team, the successful candidate will gain exposure to a broad range of technologies while supporting the day-to-day operation and security of the businesss IT environment.
Whats on offer
- Competitive salary package – depending on experience
- Private healthcare
- Pension contribution
- 25 days annual leave plus bank holidays
- Exercise and wellness reimbursement
- First class training and career development opportunities
- Exposure to modern tools, tech, and cloud technologies
- Collaborative and supportive technical environment
- Strong progression opportunities within internal IT and infrastructure teams
What you need
- Previous experience in an IT support, helpdesk, or technical support environment
- Experience supporting laptops, desktops, mobile devices, and end users
- Understanding of Microsoft 365 administration including Outlook, Teams, and user access management
- Exposure to Active Directory and/or Entra ID
- Basic knowledge of networking concepts including DNS, DHCP, and IP addressing
- Experience working within Windows 10/11 environments
- Strong troubleshooting and problem-solving skills
- Ability to work independently and as part of a team
- IT qualification in Computer Science, IT, or a related discipline, or equivalent practical experience
Desirable
- Exposure to Intune or device management tools
- Basic Windows Server knowledge
- Experience using IT ticketing or ITSM systems
- Awareness of IT security best practices
- Microsoft Fundamentals certifications (MS-900 / AZ-900) or CompTIA A+/Network+
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