Global ITSM Lead: Service Delivery & Improvement

Schroders is looking for an experienced IT Service Manager to ensure high-quality IT service delivery across the business. The successful candidate will manage ITSM processes and oversee service features, including incident and change management. Strong leadership and excellent communication skills are essential, as is a solid understanding of ITIL methodologies. The role requires flexibility to work outside core hours if needed and involves close collaboration with various teams and vendors. A commitment to continuous improvement is key.#J-18808-Ljbffr…