Service Engineer
Location: Field Based (East London / North East London)
Job Length: Permanent
Working Hours: Full time
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non‑alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (incl. bank holidays)
- Access to a range of high‑street discounts
Carlsberg Britvic is the largest multi‑beverage supplier in the UK and is home to iconic brands such as Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn, and soft drinks like J2O, Robinsons, Tango and London Essence, including the Pepsi portfolio in the UK.
With a national footprint, our business includes five production facilities and 16 logistics depots servicing customers across the UK.
About the role
Aqua Libra design, manufacture, and supply a range of industry‑leading, energy‑efficient water dispensers. We play a key role in driving progress towards net zero and supporting customers on sustainability journeys.
Role Responsibilities
- Install, service, and repair purified chilled, still, sparkling, and boiling drinking water systems.
- Prioritise a diverse workload alongside peers and the planning team to ensure all tasks are completed within service level expectations and with maximum efficiency.
- Ensure full compliance with Health & Safety legislation and relevant company procedures.
Experience and Key Attributes
- Experience and knowledge within the water vending industry is highly desirable.
- Skills and experience with water cooling systems, carbonators, boilers, and filtration systems.
- Strong problem‑solving skills, with a logical and methodical approach to fault‑finding.
- Background or qualification in plumbing or water vending is desirable but not essential; training will be provided.
- Experience in a customer‑facing or field‑based service environment is advantageous.
- Competent in using basic IT systems, including Microsoft Office.
- Full UK driving licence is essential.
- Self‑motivated and able to work independently or as part of a small team, consistently achieving strong results and demonstrating a commitment to continuous development.
- Excellent communication skills and ability to build effective relationships with both internal teams and external customers.
- Able to thrive in a diverse, fast‑paced, field‑based environment while consistently delivering world‑class service.
Why join us
This is an exciting time to join our newly formed business. With a strong heritage, iconic brands, and a clear ambition, Carlsberg Britvic offers real opportunity for growth and development. The team values collaboration, drives performance, and delivers excellence every day.
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