We have an exciting opportunity for an Independent Domestic Violence Advocate. You will be working as part of a dynamic team at New Era delivering crisis intervention, advocacy and support to high risk victims of domestic abuse.
The role will involve supporting service users across the Stoke-on-Trent and Staffordshire area, working 37.5 hours a week, 9‑5 Monday to Friday with flexible working and occasional evenings or Saturdays. This post is permanent and subject to hybrid working following successful completion of probationary period.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- Provide a pro‑active, high quality, frontline service to victims of domestic violence and abuse aged 18 and above.
- Make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues.
- Carry out ongoing risk assessment, individual safety planning and offer advocacy and practical support.
- Make proactive contact, providing high quality advocacy and support in line with service user needs.
- Attend relevant meetings and forums providing feedback to the wider team.
- Build relationships with local organisations to raise the profile of the service.
Key Requirements
- Experience of safeguarding, working with complex needs and completing risk management and safety planning is desirable.
- Excellent understanding of the issues affecting the communities you support, including an understanding of the barriers to accessing support.
Background checks and Disclosed Barring Service checks may be required.
Equality, Diversity and Inclusion
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome applicants from all backgrounds, particularly from Black, Asian and minority ethnic communities, and are a Disability Confident Employer providing a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we will make reasonable adjustments to enable you to perform at your best.
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